ArcBest Carriers 2.1.10

ArcBest aims to deliver dependable freight services while leveraging innovative technology and fostering strategic relationships with its carrier network. With the introduction of their mobile app, dispatchers gain the ability to select freight opportunities tailored to their business needs. The app offers access to thousands of Truckload and Expedite shipments throughout North America, facilitating an efficient search and bidding process.

The app's features include:

• Preferred Shipments: Users can view shipments aligned with their lane preferences and available equipment postings. The app allows for easy updating or removal of these preferences, ensuring timely notifications when suitable shipments become available.
• Lane Preferences: Customize lane preferences for frequently traveled routes. This feature allows users to see available shipments that match specific criteria, including accessorial requirements, days of availability, and optimal pickup times.
• Equipment Postings: Users can post empty capacity directly in the app. This enables carriers with available trucks to be matched with relevant shipments seamlessly.
• Shipment Search: The app enables streamlined searches for ArcBest shipments based on origin, destination, pickup date, and equipment type.
• Offer Placement: Carriers can easily place offers on shipments of interest. Upon placing an offer, an ArcBest representative follows up for negotiation and confirmation, accommodating alternate pickup dates as necessary.
• Haul it Now Feature: This function allows users to claim a shipment immediately at a specified rate without the need for negotiation.
• Award Acceptance: Eligible carriers can now accept exclusive awards through the app based on historical performance without needing to access the ArcBest Carrier Portal, expediting the process of getting drivers on the road.
• Shipment Tracking: Users can easily monitor both upcoming and in-transit shipments, aiding in effective fleet planning.
• Transit Updates: The app streamlines communication by allowing users to provide real-time location updates for drivers, thereby reducing the need for frequent check-ins.

ArcBest is committed to delivering a commendable user experience for its carrier partners, supporting them from initial shipment searches through to delivery. For assistance with the app, users are encouraged to contact the Carrier Experience team at 877-264-4883.